okgg Privacy Policy
okgg is fully committed to protecting your personal information. Read this policy to learn how we collect, use, and safeguard your data.
okgg ("we", "us", "platform") is a trusted online gaming and betting service in Bangladesh. When you register, log in, or use any of our services on our website okgg.cam, you agree to the terms described in this privacy policy.
The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. Your privacy matters greatly to us and we strive to comply with applicable laws and regulations.
If any changes are made to this policy, we will post a notice on this page. For important changes, you will be notified at your registered email address. We recommend reviewing this page regularly.
1 What Information We Collect
okgg collects various types of information to provide services, manage accounts, and ensure your security. The categories of information are described below:
a) Identity Information
- Full name and date of birth
- Email address
- Residential address (including district and division)
- National ID or passport number (for identity verification)
b) Financial Information
- bKash, Nagad, Rocket, Upay account numbers (for transactions)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Betting and gameplay transaction records
c) Technical Information
- IP address and device identifier information
- Browser type, operating system, and device model
- Login time, session duration, and access location
- Information from cookies and similar tracking technologies
d) User Activity Information
- Game history, bet amounts, and outcomes
- Preferred game categories and play style
- Customer service contact records
- Promotional offer participation details
2 Purpose of Data Use
okgg uses collected information only for specific, lawful, and clearly defined purposes. We never use your information for excessive or unnecessary purposes.
Account Management and Service Delivery
Your identity information is used to create, verify, and maintain your account. It is also needed to handle logins, password recovery, and account security.
Financial Transaction Processing
Financial information is used to accurately process your deposit and withdrawal requests. This information is verified to ensure the minimum deposit of ৳100 and minimum withdrawal of ৳1,000 are met.
Identity and Age Verification
okgg is a responsible gaming platform. We ensure that only individuals aged 21 or older are able to use our services. Identity documents may be reviewed for this purpose.
Fraud Prevention and Security
Technical information is used to prevent unauthorized access, account hacking, money laundering, and any fraudulent activity.
Customer Service Improvement
We continuously improve our service quality by analyzing your gaming experience, preferences, and issues. This information also supports our 24/7 live chat assistance in Bengali.
Promotion and Bonus Management
Account information is used to determine whether various promotional offers, including the 150% first deposit bonus, apply to you, and to distribute rewards accurately.
3 Cookies and Tracking Technologies
Cookies are used on the okgg website to improve your browsing experience. Cookies are small text files stored on your device that help the website remember your preferences.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain login sessions, save language preferences, and keep security features active.
Analytical Cookies
These cookies help us understand how users interact with our website. This information is collected entirely anonymously and is used only for service improvement.
Cookie Controls
You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some website functionality.
We never use third-party advertising network or social media tracking cookies.
4 Sharing Information with Third Parties
okgg does not sell your personal information or provide it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
Payment Processors
Only the information necessary to complete transactions is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These providers protect your information in accordance with their own privacy policies.
Legal Obligations
Information may be disclosed due to valid court orders, requests from regulatory authorities, or requirements under national law. In such cases, we disclose only what is strictly necessary.
Security Investigations
Technical information may be shared with relevant authorities to assist in investigations into fraud, money laundering, or other illegal activities.
Technology Service Providers
Technology companies that assist in operating our platform (such as server hosting and cybersecurity services) may access limited information under strict confidentiality agreements.
okgg never sells or transfers your information to advertisers, data brokers, or other gaming companies.
5 Data Protection Measures
okgg uses industry-leading security technology to protect your information. Our security infrastructure ensures multi-layered protection.
SSL Encryption
Our entire platform is secured with 256-bit SSL encryption technology. All data exchanged between your browser and our servers is fully encrypted.
Secure Data Storage
Stored data is kept in encrypted databases and is protected from unauthorized access. Passwords are never stored directly — they are kept only in hashed form.
Access Controls
Access to your information is restricted to authorized personnel only, and all access is logged. Regular security audits are conducted.
Two-Factor Authentication
Two-Factor Authentication is available for additional protection of your account. We strongly recommend keeping this feature enabled.
Cybersecurity Monitoring
Our security team monitors the platform 24/7 and takes immediate action on any suspicious activity.
6 Data Retention Period
We retain your information only for as long as necessary. Retention periods may vary depending on the type of information:
- Account information: For the entire duration the account is active, and for a defined period after account closure as required by regulatory obligations.
- Financial transaction records: May be retained for an extended period to meet legal and regulatory obligations.
- Customer service communications: Retained for a defined period to maintain service quality and for dispute resolution.
- Log files and technical data: Retained for a defined period as needed for security review purposes.
Once retention is no longer required, your information is securely deleted or fully anonymized.
7 Your Rights
You have several important rights regarding the information in your okgg account. We respect these rights and are committed to upholding them properly.
Right to Access Information
You may request at any time to know what information we hold about you. If you contact our support team, we will provide this information within a reasonable time.
Right to Correct Information
If there is any incorrect or outdated information in your account, you have the right to have it corrected. You can update your information through account settings or via customer service.
Right to Delete Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate interests.
Right to Restrict Data Processing
In certain cases, you may request that the processing of your information be restricted. We will consider such requests reasonably.
Right to Lodge a Complaint
If you have any concerns about how your information is being used, please contact us directly. We will take your concerns seriously and work toward a prompt resolution.
To exercise any of the above rights, contact our support team via 24/7 live chat or email.
8 Protection of Minors
okgg provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors (anyone under the age of 21).
If we become aware that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account.
If you believe that a minor's information has been collected, please notify our support team.
This platform is for individuals aged 21 or older only. No account is activated without age verification.
9 Policy Changes
okgg may update this privacy policy from time to time. Updates may occur due to changes in applicable law, service improvements, or changes in business practices.
For any significant changes, we will inform you in the following ways:
- By updating the "Last updated" date on this page
- By sending a notice of important changes to your registered email address
- By displaying a notification when you visit the website
Continuing to use the service after an updated policy is published means you have agreed to the revised terms. We therefore recommend reviewing this page regularly.
10 Related Policies
This privacy policy is part of okgg's overall legal framework. We recommend reading the following pages to understand the complete legal framework:
- Terms and Conditions — Complete terms for using the platform
- Responsible Gaming — Healthy gaming habits and support
- About Us — Detailed information about okgg
- FAQ — Answers to common questions
Data Protection Contact
If you have any questions or concerns about the privacy policy, please contact us — we are always ready to help.
Live Chat
Instant support in Bengali, 24/7. Get answers to any of your questions right away.
Email Support
Email us for detailed privacy-related inquiries:
[email protected]
Data Security
To protect your data, we follow SSL encryption and fair play policy.